B2B Returns
Management
Enhance the management of your returns.
This additional functionality greatly expands the basic options already available in Unisales, enabling you to manage your customers’ return requests even more effectively.
Managing B2B returns
effectively
It can be integrated directly in the back-office order area, with this solution you will have all the basic functionality for returns management, with advanced options allowing you to customise the process and initiate a return directly from an order received.
You can manage the requests, check the shipments status and provide a smooth and professional rendering experience to your customers.
Better customer experience
Customers will have a smooth and professional return experience, increasing their satisfaction and loyalty.
Customising the return process
Manage the return process by increasing the effectiveness of the process and reducing criticality.
Greater control and visibility
Status of returns and detailed information for precise customer service.
Transparency
Returns management and acceptance is extremely transparent towards the customer.
Managing B2B returns
effectively
It can be integrated directly in the back-office order area, with this solution you will have all the basic functionality for returns management, with advanced options allowing you to customise the process and initiate a return directly from an order received.
You can manage the requests, check the shipments status and provide a smooth and professional rendering experience to your customers.
Better customer experience
Customers will have a smooth and professional return experience, increasing their satisfaction and loyalty.
Customising the return process
Manage the return process by increasing the effectiveness of the process and reducing criticality.
Greater control and visibility
Status of returns and detailed information for precise customer service.
Transparency
Returns management and acceptance is extremely transparent towards the customer.
Unisales, a B2B sales hub
Order management
Management with approval flow
Customer master data management
Customisable B2B portal
Mobile app for B2B commerce
Product information management
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